“A Guide to Process Management: Small Biz Edition,” was the topic of Karen Smith-Will’s presentation to the Richmond, Virginia, chapter of SCORE on September 15, 2011. For more details, please see this press release. Thank you to SCORE Counselor Fred Esposito for the invitation to work with an outstanding group of retired executives helping small business owners. If you are starting a small business, consider contacting SCORE today for complimentary business coaching (see link below).

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Visit http://www.richmondscore.org/ for more information about SCORE.

Keywords: process management, consulting, nonprofit, servant leadership, change management, stewardship, six sigma, lean, agile